Legal
Last updated: January 2026
Anglejoyquarters ("we," "our," or "us") is committed to safeguarding the privacy of every visitor and guest. This Privacy Policy describes how we collect, use, store, disclose and protect personal information obtained through Anglejoyquarters.com and the curated hospitality services we offer. Our practices comply with the European Union General Data Protection Regulation (GDPR), the German Federal Data Protection Act (BDSG) and other applicable laws.
The data controller responsible for the processing of your personal data within the meaning of GDPR Article 4(7) is Anglejoyquarters, accessible via the contact details provided on our contact page.
We may collect and process the following categories of information:
a. Information you provide directly: Name, email address, telephone number, preferred resort, travel dates, special requests and any additional content submitted through our VIP inquiry form or correspondence with our concierge.
b. Information collected automatically: IP address, browser type and version, device type, operating system, referring URLs, pages viewed, time spent on pages, language preferences and approximate geographic location derived from IP address.
c. Information from third parties: Where applicable, confirmation details from partner properties acting on your behalf following inquiry forwarding.
Under GDPR Article 6, we process personal data on one or more of the following legal bases:
• Consent — when you voluntarily submit an inquiry, subscribe to communications, or accept optional cookies.
• Legitimate interest — for analytics, fraud prevention, website improvement and direct concierge communication.
• Contractual necessity — to coordinate hospitality arrangements you request.
• Legal obligation — to comply with applicable tax, regulatory or judicial requirements.
We use information solely for the following purposes:
• Responding to inquiries and processing concierge requests.
• Coordinating arrangements with featured hospitality partners.
• Improving service quality and personalising suggestions.
• Providing technical maintenance, security and analytics.
• Complying with legal, accounting or regulatory obligations.
• Communicating optional updates relating to curated offers (with consent).
Our website uses cookies and similar technologies. Detailed information is provided in our Cookies Policy. You may adjust browser settings to manage cookies at any time.
We do not sell, rent or trade personal data. We may share information with the following categories of recipients exclusively for the purposes outlined above:
• Featured properties — relevant information necessary to fulfil your specific reservation inquiry.
• Service providers — secure hosting providers, email infrastructure, analytics platforms operating under data processing agreements.
• Legal authorities — where legally required to do so by court order, regulation or statutory obligation.
• Professional advisors — auditors, lawyers and consultants acting under confidentiality obligations.
Your data is primarily processed within the European Economic Area (EEA). Where transfer outside the EEA is necessary, we ensure appropriate safeguards such as Standard Contractual Clauses approved by the European Commission.
We implement industry-standard administrative, technical and organisational measures to protect personal data against accidental loss, unauthorised access, disclosure, alteration or destruction. These measures include encrypted transmission (TLS/SSL), secure server hosting, role-based access controls, and regular security reviews. However, no system can guarantee absolute security.
We retain personal data only for as long as necessary to fulfil the purposes outlined in this Policy or as required by applicable law:
• Inquiry data: typically up to 24 months after the last interaction, unless extended retention is required for legal or accounting reasons.
• Analytics data: anonymised and aggregated where possible; retained no longer than 26 months.
• Marketing-consent records: until consent is withdrawn.
As a data subject, you are entitled to the following rights:
• Right of access — to request confirmation of data we hold about you.
• Right to rectification — to correct inaccurate or incomplete information.
• Right to erasure — also known as the "right to be forgotten."
• Right to restriction — to limit how we use your data.
• Right to data portability — to receive your data in a structured machine-readable format.
• Right to object — including objection to direct marketing.
• Right to withdraw consent — at any time, without affecting prior lawful processing.
• Right to lodge a complaint — with your national supervisory authority.
We send promotional communications only with your explicit consent. You may withdraw consent at any time via the unsubscribe link in any email or by contacting us directly.
Our website is intended for adults aged 18 and over. We do not knowingly collect personal data from minors. If you believe a minor has provided us data, please contact us immediately for removal.
Our website may link to third-party sites (e.g., maps, partner properties). We are not responsible for the privacy practices of those websites; please consult their respective policies.
We do not engage in automated decision-making or profiling that produces legal or similarly significant effects upon visitors.
This Privacy Policy may be revised periodically to reflect changes in law, technology or our operations. Significant updates will be indicated by an updated "last updated" date at the top of this page. Continued use of our website constitutes acceptance of the revised Policy.
To exercise any of the rights described above or to ask questions regarding this Privacy Policy, please contact our privacy team via our contact page. We will respond within the statutory time frame, generally within 30 days.